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getting started

  • What is HawkSearch?
  • The Basics
  • Introduction to Smart Search
  • Introduction to Hawk AI

training videos

  • Training Videos
  • Workbench In Action! Video Tutorials

Data management

  • Getting Data into Hawksearch
  • Standard Data Feed Requirements for Datafeed-based indexing

Dashboard configuration

  • Create & Configure Fields
  • Configure Facets & Filters
  • Pagination & Sorting
  • Tune the Results
    • Configuring Results
    • Query Processing Overview
    • Analyzers
    • Product Relevancy Score
    • Relevancy
  • Recommendations Configuration
    • Recommendation Widgets and Context
  • HawkSearch Measurement Conversion

Home

  • Home

keyword search

  • Autocomplete
  • Instant Engage
  • Spelling Override
    • Bulk Upload Spelling Overrides
  • Stop Words
  • Synonyms
    • Bulk Operation of Synonyms
  • Protected Words
  • Profanity Words
  • Did You Mean
  • Keyword Replacement
    • Regular Expressions Keyword Replacements (RegEx)

Visual search

  • Configuration

Concept search

  • Configuration

hawk ai

  • Overview
  • AI Multipliers
  • Content Assistant
  • Synonym Generator

Merchandising

  • Content Items
  • Spotlights
  • Campaigns
  • Landing Pages
    • Landing Page Layouts
    • Product Listing Landing Page
    • Content Landing Page
  • Visitor Targets / Personas
    • Bulk Operation of Visitor Target
    • Visitor Targets for Merchandising
    • Visitor Targets Strategies
    • Conditional Visitor Targets
    • Custom Visitor Targets
  • Boost & Bury Rules
  • Visiblity Rules
    • Bulk Operation of Visibility Rules
  • Redirects
  • Item Pinning

recommendations

  • Widgets
  • Layouts
  • Configuration
  • Visibility Rules
  • Imports
  • Strategies Overview
  • Example Code Request for a Custom Visitor Target
  • Custom Fields
  • Map Recommendation Standard Fields
  • Finding Visit Id/Visitor Id

data configuration

  • Fields
    • Naming Convention
    • Field Types
    • Analyzers
    • Reserved Fields
    • Using Boost Values in Fields
  • Facets
    • Configuration Best Practices
    • Geolocation Search: Distance Facet Configuration
    • Facet Pinning
    • Configurable Top-Level Hierarchy for Facets
  • Sorting/Pagination
    • Landing Page Sorting

workbench settings

  • Email Notifications
    • Index with Insufficient Records Alert
    • Stale Index Alert
    • Keyword Performance Notification

seo traffic builder

  • SEO Traffic Builder
  • Limit Facet Values Number per Facet
  • Candidacy
  • Advanced Landing Pages Configuration

measurement conversion

  • Overview
  • Operation Template
    • Measurement Conversion and Regular Expressions Order of Operations
  • Normalizers
    • Normalizing Casing of Facet Values through Measurement Conversion
  • Field Assignments
  • Units of Measurements
  • Concepts Explained and Examples

Reports

  • Report Overview
  • Search Reports
    • Activity Funnel Report
    • Redirect Tracking - Summary Report
    • Average Number of Results - Daily
    • Autocomplete Clicks - Summary Report
    • Content Items Tracking - Summary Report
    • Content Items Tracking - Daily
    • Campaigns - Daily Report
    • Campaigns - Summary Report
    • Number of Clicks - Daily
    • Conversion Tracking Summary
    • Conversion Tracking List
    • Keyword List -Summary
    • Facet Keyword List - Summary Report
    • No Matching Results
    • Pagination Activity - Daily
    • Searches with Poor Results
    • Number of Searches - Daily
    • Redirect Tracking - Daily Report
    • Spelling Suggestions Activity - Daily
    • Spelling Suggestion Tracking - Daily Report
    • Top 250 Keywords By Clicks
    • Top 250 Facets
    • Top 250 Search Keywords
    • Number of Unique Users - Daily
    • Sorting Tracking - Daily Report
    • Pagination Tracking - Daily Report
    • Search Without Clicks
    • Rules Report
    • Autocomplete Trending Category Clicks
    • Autocomplete Trending Items Clicks
  • Landing Page Reports
    • Landing Page Lost Opportunity Report
    • Sorting Tracking - Daily Report for Landing Page
    • Top 250 Landing Page Facets Report
    • Pagination Tracking - Daily Report for Landing Pages
  • Recommendation Reports
    • Widgets Tracking - Summary Report
    • Widgets Tracking - Daily Report
    • Recommendation Conversion Report

preview

  • Advanced Explanation
    • Elastic/OpenSearch
    • Lucene
  • Understanding Item Associate Rules
  • Smart Search Preview
  • Smart Bar

Workbench how-to

  • Workflow
  • Rule Builders

eCommerce 360

  • Account Information
    • Creating Account
    • Signing In Account
    • Resetting Password
  • Configuration
    • HawkSearch Report Configuration
    • SSO Integration Between Workbench and e360
  • Reports
    • Daily Searches
    • Top Queries
    • Daily Spelling Suggestions
    • Queries with Poor Results
    • Conversion Tracking Summary
    • Conversion Tracking List

release notes

  • Overview
  • 2025
    • Hermes - January 2025
  • 2024
    • Zeus - March 2024
    • Athena - June 2024
    • Athena.1 - Oct 2024
  • 2023
    • Titan - Oct 2023
  • 2022

Frequently asked questions

  • Admin FAQ
    • How do I reset my password if I can't remember it?
    • How do I set limited access to certain users in the Workbench?
    • What happens if I'm locked out of the Workbench?
    • Where can I add/update/delete users in the Workbench?
    • Where can I see all activity for users in the Workbench?
    • Where can I view the indexing logs?
    • Where is my API Key?
    • How do I set the default date range
    • How to Identify Search Types in Tracking Events Preview
  • Dashboard FAQ
    • What is my indexing status?
    • How do I add more widgets to my Dashboard?
    • How do I change the layout of my Dashboard?
    • How do I rebuild the index?
    • How do I setup email notifications for my Dashboard reports?
    • How do I setup indexing notifications?
    • How does the Learning Search Multiplier work with Visitor Targets?
    • How does the Learning Search Multiplier work?
    • How is the data being indexed?
    • What is the Learning Search Multiplier?
    • How does date range works?
  • Data Configuration FAQ
    • Field v/s Facet
    • Does partial querying support regex?
    • How do I add new categories on the site?
    • How do I control when a Facet should be displayed?
    • How should I send my data?
    • What does the Query column in the Fields section mean?
    • What does the Results column in the Fields section mean?
    • Why do I see a field being queried twice in Advanced Explanation?
    • Why is autocomplete not finding matches until I've type in an entire word?
    • What is Parent Hierarchy_ID?
    • Why is my custom Stop Word not being taken into account?
    • What is Parent-Child items Grouping?
    • How can I display more popular searches in autocomplete to improve keyword matching?
  • Keyword Search FAQ
    • What is the difference between Synonyms and Keyword Replacement?
    • How should I use Keyword Replacements?
    • How should I use Spelling Overrides?
    • Do I need to include the plural terms within synonym entries?
    • How are misspelled search terms handled?
    • How do Top Product Categories work?
    • How does the search query process work?
    • What are Stop Words used for?
    • When should I use Protected Words?
    • Why am I not seeing more keywords returned in Popular Searches?
    • How should I use Synonyms?
    • Partial Keyword Matching in Search and Autocomplete
  • Merchandising FAQ
    • How to choose the correct Visitor target?
    • How is Product Spotlighting different from Content Items?
    • How are boost scores calculated?
    • How are items sorted when they all have the same score when I navigate?
    • How can I adjust the width sizes for Content Item Zones?
    • How do Boost and Bury Rules work?
    • How do I add a description to a Landing Page?
    • How do I add multiple SKUs within a Merchandising Rule?
    • How do I change the default sorting rule for landing pages?
    • How do I export all of my Landing Pages?
    • How does Best Match work?
    • What are Tags used for?
    • What are the size limits for Content Items?
    • What is an example of a Global Bury rule?
    • When should I use a redirect?
    • Why is a product that I've boosted showing behind a product that has no boost rules applied?
    • Will bulk loading Redirects replace my existing ones?
    • How to specify triggers based on sorting sets/sorting options?
    • How to configure the order of DYM and redirect
  • Preview FAQ
    • How do I figure out what rules are being applied?
    • Where can I see a detailed explanation for search results?
    • Why does my redirect return an error in Preview?
  • Reports FAQ
    • How are bots handled by Reports?
    • How can I add custom date ranges to Reports?
    • How can I block certain IPs from being tracked in reports?
    • What is the Unique Identifier for the current user session?
    • Where can I find the Unique Identifier for my account?
  • Response FAQ
    • What are the available parameters that can be used for API calls?
    • What is the Name field (for facets in the response) tied to?
  • SEO Impact FAQ
    • Am I a good candidate for the SEO Impact feature?
    • Where can I download the last sitemap?
  • Support FAQ
    • AWS Migration
    • How do I submit a ticket?
    • What is involved during the maintenance windows?
    • What is the turnaround time on my requests?
    • Where can I view the Demo Mobile Site?
    • Where can I view the Demo Site?
    • Who should I contact for urgent issues?
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Reports FAQ

Suggest Edits

Questions

  1. How are bots handled by Reports?
  2. How can I add custom date ranges to Reports?
  3. How can I block certain IPs from being tracked in reports?
  4. What is the Unique Identifier for the current user session?
  5. Where can I find the Unique Identifier for my account?

Updated about 1 year ago


  • Table of Contents
    • Questions