Get ready for the Athena release, designed to bring you a seamless and exhilarating user experience! Imagine Smart Search integrating flawlessly with all your favorite features, now optimized for superior performance – that's what Seamless Smart Search brings to you. Stay ahead with Proactive Index Monitoring, ensuring your system stays current by alerting you to any issues. Dive into Smart Response, where your search queries yield instant insights, making your interactions more engaging. With Athena, we're not just enhancing features; we're empowering you with wisdom and efficiency.

Release Highlights

1. Smart Response for Interactive Search Experience
2. Proactive Index Monitoring
3. Smart Search with Seamless Experience and Optimized Performance

Interested in being our next case study?

Have you seen great results since you’ve started using HawkSearch and want to share your story?
We’d love to hear about the results you’re seeing! Email us at [email protected] to let us
know you’re interested!

Stay up to date with HawkSearch!

Be sure to follow HawkSearch on our social channels to stay up to date on the latest and greatest
news from our team!
Facebook: https://www.facebook.com/Hwksearch/
Twitter: <https://twitter.com/HawkSearchAI
LinkedIn: https://www.linkedin.com/company/hawk-search/
If you have any questions or feedback about this release, please contact us at
[email protected]
Until next time,
The HawkSearch Team

Glossary of Terms

HawkSearch template versions:
• HawkSearch v4.0 - Latest HawkSearch template that is based on Elasticsearch features
• HawkSearch v4.0L - Latest HawkSearch Lucene-based template

🚧

Important

If your HawkSearch license is through one of our Partners, please reach out to them to see
which features are available to you.

If you are hosting HawkSearch on premise, please contact your Client Success Director for details.

If you are unclear on your version of HawkSearch, please contact: [email protected]

New Features

Smart Response, Brilliant Results.

1. Prerequisites:

   1. Available for HawkSearch v4.0
   2. This feature is enabled by request, please reach out to our CSD team for more details.

2. Description: Experience the future of search with Smart Response, utilizing Gen AI to provide a more interactive and engaging search experience. When users enter a keyword or long-tailed query, a Smart Response section delivers instant insights related to the search query. Powered by RAG (Retrieval Augmented Generation), Smart Response blends retrieval-based search with AI-generated content, ensuring accurate information retrieval and creative response generation. Elevate your search experience with Smart Response, making every query more brilliant.

3. Key highlights:
   1. Interactive Search Experience: Smart Response leverages Gen AI to deliver immediate, insightful answers to your queries, making the search process more engaging.
   2. Quick Information Access: Receive relevant information directly beneath the search bar, allowing for faster access to key insights without the need to scroll through all search results

Stay Informed with Alerts for Insufficient Index Records

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients

2. Description: Introducing a new email alert system designed to keep you informed when your indexes have insufficient records. This feature periodically checks your current indexes and sends you a notification if the record count falls below your specified threshold. By addressing potential misconfigurations early, you can ensure continuous monitoring and optimal maintenance of your indexing system, preventing issues before they impact your performance.

3. Key highlights:

   1. Customizable Thresholds: Set minimum record counts for indexes, ensuring you are only alerted when necessary, tailored to your specific needs.
   2. Enhanced Monitoring: Continuous system checks at your specified intervals ensure the indexing process is always up-to-date and functional.

4. Location: Workbench > Workbench Settings > Email Notificiation

5. Documentation: Index with Insufficient Records Alert

Stay Informed with Alerts for Stale Index

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients

2. Description: Introducing a new email alert system that ensures your indexes remain fresh and relevant. By periodically checking your indexes and notifying you if they haven’t been updated within your specified timeframe, this feature proactively prevents issues caused by outdated indexes, ensuring your search system is always performing at its best.

3. Key highlights:

   1. Customizable Alerts: Set the exact number of days after which you want to receive notifications for stale indexes, allowing you to stay in control and address issues promptly.
   2. Enhanced System Reliability: By keeping indexes regularly updated, we ensure the smooth operation and high performance of your search system, providing a better experience for your users.

4. Location: Workbench > Workbench Settings > Email Notificiation

5. Documentation: Stale Index Alert

Boost User Engagement with Trending Keywords in Instant Engage

1. Prerequisites: Available for HawkSearch v4.0

2. Description: Enhance your search interactions with the addition of trending keywords to Instant Engage. This update allows you to configure and display trending keywords right after users click on the search bar. By providing popular search terms based on recent data, this enhancement offers a more engaging and relevant search experience.

   

3. Key highlights:

   1. Real-Time Relevance: Users benefit from seeing the most popular and recent search terms, making their search experience more intuitive and efficient.
   2. Increased Interaction: By displaying trending keywords, you can encourage users to explore more content, boosting overall engagement with your platform.

4. Location: Workbench > Keyword Search > Instant Enage > Trending Keywords

5. Documentation: Instant Engage Trending Keywords

Feature Enhancements

Seamless Smart Search

1. Prerequisites:

   1. Available for HawkSearch v4.0
   2. This feature is enabled by request, please reach out to our CSD team for more details.

2. Description: All your favorite features, now even better. Building on the launch of Concept Search and Image Search in the last release, we have further integrated these features with existing Hawk functionalities. This update enhances Data Configuration, Merchandising, and Measurement Conversion features to ensure a streamlined and consistent user experience across HawkSearch.

3. Key highlights:

   1. Seamless Search Experience: Concept Search and Image Search now work seamlessly with existing features, providing a more integrated and cohesive search experience.
   2. Improved Efficiency: Enhancements in various functionalities ensure smoother operations and more efficient workflows.

Performance Update for Smart Search Embeddings

1. Prerequisites:
   1. Available for HawkSearch v4.0 clients.
   2. This feature is enabled by request, please reach out to our CSD team for more details.
2. Description: This performance update enhances the indexing process for Smart Search by optimizing how embedding requests are handled. The improved Embeddings API now processes batched requests in parallel, resulting in faster and more efficient indexing. This means you can expect quicker updates and smoother performance, allowing you to deliver a superior search experience to your users.
3. Key highlights:
   1. Optimized Resource Utilization: Parallel processing of larger batches enhances overall efficiency, allowing better use of your system's resources.
   2. Enhanced Productivity: Faster indexing translates to a more productive workflow, enabling you to focus on delivering value without unnecessary delays.

Streamlined Control with Custom Date Range

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Empower yourself with greater control over default date ranges by accessing the Custom Date Range section, where the Default Date Range system parameters are now relocated. You can now directly manage your date range settings with ease.
3. Key highlights:
   1. Enhanced User Autonomy: You can now set and manage default date ranges independently within the Custom Date Range section, reducing reliance on external support.
   2. Intuitive UI Improvements: The new interface includes a Dots Menu icon for each row, providing quick access to options like Edit, Set as Default, and Delete, simplifying the management of date ranges.
4. Location: Admin > Custom Date Range
5. Documentation: How do I set default date range?

Configurable Processing Order for DYM and Redirect Rules

1. Prerequisites:
   1. Available for HawkSearch v4.0 clients.
   2. This feature is enabled by request, please reach out to our CSD team for more details.
2. Description: Introducing new system parameters that allow you to configure the processing order of "Did You Mean" (DYM) suggestions and Redirect Rules in the search engine. This enhancement provides greater control over the search experience, ensuring that redirects are triggered as intended. Tailor the search processing logic to better match the specific needs and preferences of your audience.
3. Key highlights:
   1. Improved Search Accuracy: Configure the processing logic to ensure redirects work correctly even when keywords are misspelled or categories are renamed, enhancing the search experience.
   2. Enhanced User Control: Gain more control at the account level, tailoring the search processing to meet your specific requirements without relying on inefficient workarounds.
4. Documentation: How to configure the order of DYM and redirect

Item Associate Rules Explanation

1. Prerequisites: Available for HawkSearch v4.0 clients.

2. Description: Enhance your understanding of how different rules impact each item with our latest update to the Item Information view in Explain. This update displays all Boost/Bury and Visibility rules related to an item, providing clearer insights and improving your decision-making process.

   

3. Key highlights:

   1. Improved Transparency: See rule names, their boost values, priorities, and whether they are global or conditional, giving you better insight into how items are influenced by different rules.
   2. Enhanced Decision-Making: Visibility of these rules helps you make more informed decisions regarding item management and optimization, leading to better outcomes.

4. Location: Preview > Boost > Explain > Boost/Bury or Visibility Rules

5. Documentation: Understanding Item Associate Rules

Workbench UI/UX Updates

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.

2. Description: We’ve redesigned the Home page and Top Navigation to enhance your personalization and engagement. This update introduces a more intuitive layout, providing direct access to important documentation resources and significantly improving your overall experience and accessibility.

   

3. Key highlights:

   1. Quick Access to Resources: Direct links to key documentation resources are now readily available, improving your efficiency and accessibility.
   2. Improved User Experience: Enjoy a more intuitive layout that enhances engagement and simplifies navigation, making your interaction with the platform smoother and more enjoyable.

4. Location:

   1. Home
   2. Top Navigation

Bulk Operations with Excel Support for Synonyms

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Streamline your workflow with our new Excel support for Bulk Load/Import of synonyms. This enhancement makes managing and uploading bulk data easier by ensuring columns remain aligned. You can now export selected synonyms to Excel and import bulk data with improved error handling and sample Excel templates, simplifying the entire process.
3. Key highlights:
   1. Ease of Use: Simplify the bulk load process by using Excel files, ensuring columns are correctly aligned and easy to manage.
   2. Efficient Error Handling: Benefit from enhanced error handling and sample Excel templates, ensuring a smooth and efficient bulk import process.
4. Location: Workbench > Keyword Search > Synonym > Administration/Bulk Load
5. Documentation: Bulk Operation of Synonyms

API Enhancements

Enhanced Image Search with Keyword Field Integration

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Enhancing the Image Finder's search functionality, we've replaced the ImageText field with the Keyword field in the Search API call. By allowing the Keyword field to complement the RequestType, the relevance and targeting of image search results are significantly improved. This update accommodates existing Hawk features like merchandising rules, providing more accurate and contextually relevant images, ultimately enhancing the overall search experience.
3. Key highlights:
   1. Seamless Transition: Existing searches using the ImageText field will continue to function without user intervention, as the system internally maps ImageText to Keyword for backward compatibility.
   2. Enhanced Functionality: The update allow image search to leverage existing Hawk features like merchandising rules, providing a more comprehensive and effective search experience.
4. Documentation: Updates in ImageText

AI Multiplier Management with New Dashboard API Endpoints

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Take control of your AI Multiplier configurations with our new API endpoints. These enhancements make it easier to retrieve and update AI Multipliers, providing a more intuitive and efficient data management experience.
3. Key highlights:
   1. Flexible Updates: The new endpoints support updating all AI Multipliers at once or targeting specific multipliers by name, offering flexibility in data management.
   2. Efficient Data Management: Easily retrieve and update AI Multipliers, streamlining your workflow and ensuring accurate data handling.
4. Documentation: Managing AI Multiplier