Get ready for the Athena.1 release, designed to elevate the search experience and streamline your operation! We're excited to introduce Facet Pinning, a feature that puts you in control of your search navigation, allowing for a more intuitive and customized user journey. And to make your workflow even smoother, we've implemented SSO Integration between HawkSearch and eCommerce360, bridging the gap between platforms for seamless access and enhanced productivity. This release isn't just about new features; it's about empowering you with tools that bring precision and efficiency to your site. Get ready to transform the way you manage and optimize your search experience!

Release Highlights

1. Facet Pinning for Custom Search Navigation
2. Streamlined User Access Between HawkSearch and eCommerce360
3. Bulk Operation for Efficient Rule Management

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If you have any questions or feedback about this release, please contact us at
[email protected]
Until next time,
The HawkSearch Team

Glossary of Terms

HawkSearch template versions:
• HawkSearch v4.0 - Latest HawkSearch template that is based on Elastic search features
• HawkSearch v4.0L - Latest HawkSearch Lucene-based template

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Important

If your HawkSearch license is through one of our Partners, please reach out to them to see
which features are available to you.

If you are hosting HawkSearch on premise, please contact your Client Success Director for details.

If you are unclear on your version of HawkSearch, please contact: [email protected]

New Features

Facet Pinning for Custom Search Navigation

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients

2. Description: Transform your search experience with our new Facet Pinning feature! This enhancement gives you control over your facet display, allowing you to "pin" crucial facets in place. You can now ensure that your most important search attributes always stay front and center. By overriding automatic popularity-based ordering, Facet Pinning empowers you to craft a more intuitive, consistent, and user-friendly navigation experience tailored to your specific needs.

3. Key highlights:

   1. Improved User Experience: Guide your users to key information quickly, reducing frustration and improving engagement by ensuring the most relevant facets are always easily accessible.
   2. Consistent Information Architecture: Maintain a uniform search interface across your site, reinforcing your organizational structure and creating a more professional, polished user experience that aligns with your overall strategy.

4. Documentation: Facet pinning

Stay Informed with Alerts for Stale Index

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients

2. Description: Introducing a new email alert system that ensures your indexes remain fresh and relevant. By periodically checking your indexes and notifying you if they haven’t been updated within your specified timeframe, this feature proactively prevents issues caused by outdated indexes, ensuring your search system is always performing at its best.

3. Key highlights:

   1. Customizable Alerts: Set the exact number of days after which you want to receive notifications for stale indexes, allowing you to stay in control and address issues promptly.
   2. Enhanced System Reliability: By keeping indexes regularly updated, we ensure the smooth operation and high performance of your search system, providing a better experience for your users.

4. Location: Workbench > Workbench Settings > Email Notification

5. Documentation: Stale Index Alert

Feature Enhancements

Streamlined User Access Between HawkSearch and eCommerce360

1. Prerequisites: Available for HawkSearch v4.0 clients.
2. Description: We're excited to introduce the seamless Single Sign-On (SSO) integration between HawkSearch workbench and eCommerce360. This enhancement automatically aligns your account structures between both platforms, creating a unified access experience.
3. Key highlights:
   1. Accelerated Workflow Efficiency: Seamless platform integration eliminates authentication barriers, enabling teams to focus on strategic tasks rather than access management.
   2. Simplified User Management: Automated account provisioning and configuration reduces administrative overhead and eliminates manual setup errors.
4. Location: Workbench > Report > "Start Your Report on e360"
5. Documentation: SSO Integration Between Workbench and e360

Performance Update for Smart Search Embeddings

1. Prerequisites:
   1. Available for HawkSearch v4.0 clients.
   2. This feature is enabled by request, please reach out to our CSD team for more details.
2. Description: This performance update enhances the indexing process for Smart Search by optimizing how embedding requests are handled. The improved Embeddings API now processes batched requests in parallel, resulting in faster and more efficient indexing. This means you can expect quicker updates and smoother performance, allowing you to deliver a superior search experience to your users.
3. Key highlights:
   1. Optimized Resource Utilization: Parallel processing of larger batches enhances overall efficiency, allowing better use of your system's resources.
   2. Enhanced Productivity: Faster indexing translates to a more productive workflow, enabling you to focus on delivering value without unnecessary delays.

Streamlined Control with Custom Date Range

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Empower yourself with greater control over default date ranges by accessing the Custom Date Range section, where the Default Date Range system parameters are now relocated. You can now directly manage your date range settings with ease.
3. Key highlights:
   1. Enhanced User Autonomy: You can now set and manage default date ranges independently within the Custom Date Range section, reducing reliance on external support.
   2. Intuitive UI Improvements: The new interface includes a Dots Menu icon for each row, providing quick access to options like Edit, Set as Default, and Delete, simplifying the management of date ranges.
4. Location: Admin > Custom Date Range
5. Documentation: How do I set default date range?

SSO Configuration for Streamlined User Access Across Environments

1. Prerequisites:
   1. Available for HawkSearch v4.0 clients.
   2. This feature is enabled by request, please reach out to our CSD team for more details.
2. Description: Introducing new Single Sign-On (SSO) functionality across Development, Test, and Production environments. This update enhances security and simplifies login processes by integrating with industry-standard identity providers and authentication services.
3. Key highlights:
   1. Seamless SSO Across All Environments: Users can now log in through a dedicated SSO for each environment (Dev, Test, Prod), improving accessibility and security across platforms.
   2. Centralized User Management: Different user roles are granted appropriate access levels based on their responsibilities. All users are managed within the HawkSearch dashboard, providing clear, structured permissions and streamlined user administration..

Support for Custom Field Mappings in Rule Builder

1. Prerequisites: Available for HawkSearch v4.0 clients.
2. Description: We've addressed a limitation in engines using the Optimizely connector. Previously, certain fields indexed with GUID values (instead of text) made it challenging for users to apply rules such as Boost/Bury or Landing pages in the dashboard. This update introduces support for custom field mappings in the Rule Builder, streamlining the rule creation process and enhancing overall usability.
3. Key highlights:
   1. Simplified Rule Creation: Users can now work directly with text labels instead of having to manually identify GUID values.
   2. Time and Resource Savings: Dramatically reduce the time spent on rule configuration. No more need to cross-reference GUIDs with their corresponding text values, allowing your team to focus on strategy rather than technical details.
4. Location: Rule builders across the workbench

Display Descriptive Labels Instead of GUIDs in Preview

1. Prerequisites: Available for HawkSearch v4.0
2. Description: We have enhanced the Preview for Optimizely engines by addressing a situation where certain fields in the index were displayed as GUIDs instead of meaningful, user-friendly labels.
3. Key highlights:
   1. Improved Decision Making: With clearer field representations, users can make more informed decisions when analyzing search results, leading to better optimization of search experiences and potentially improved conversion rates.
   2. Time and Resource Efficiency: By eliminating the need to cross-reference GUIDs with their corresponding meanings, this update saves valuable time and reduces the potential for errors.
4. Location: Preview > Boost > Explain > Info & Field Matches

Bulk Operations for Visitor Target

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Introducing the new bulk management feature for Visitor Target rules. This update allows you to export and import multiple rules, streamlining the process of managing and transferring your Visitor Target configurations.
3. Key highlights:
   1. Enhanced Data Consistency: Minimize error in manual rule creation and modification to ensure consistency when dealing with numerous complex rules.
   2. Accelerated Rule Management: Leverage bulk operations to manage multiple rules simultaneously. This allow transforms time-consuming individual rule adjustments and transfer into quick and comprehensive updates.
4. Location: Workbench > Merchandising > Visitor Targets / Persona > Administration/Bulk Load
5. Documentation: Bulk Operation of Visitor Targets

Bulk Operations for Visibility Rule in Merchandising

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Introducing the new bulk management feature for Visibility rules. This update allows you to export and import multiple rules, streamlining the process of managing and transferring your Visibility rule configurations.
3. Key highlights:
   1. Enhanced Data Consistency: Minimize error in manual rule creation and modification to ensure consistency when dealing with numerous complex rules.
   2. Accelerated Rule Management: Leverage bulk operations to manage multiple rules simultaneously. This allow transforms time-consuming individual rule adjustments and transfer into quick and comprehensive updates.
4. Location: Workbench > Merchandising > Visibility Rules > Global Rules/Conditional Rules/Bulk Load
5. Documentation: Bulk Operation of Visibility Rules

API Enhancements

Enhanced Image Search with Keyword Field Integration

1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
2. Description: Enhancing the Image Finder's search functionality, we've replaced the ImageText field with the Keyword field in the Search API call. By allowing the Keyword field to complement the RequestType, the relevance and targeting of image search results are significantly improved. This update accommodates existing Hawk features like merchandising rules, providing more accurate and contextually relevant images, ultimately enhancing the overall search experience.
3. Key highlights:
   1. Seamless Transition: Existing searches using the ImageText field will continue to function without user intervention, as the system internally maps ImageText to Keyword for backward compatibility.
   2. Enhanced Functionality: The update allow image search to leverage existing Hawk features like merchandising rules, providing a more comprehensive and effective search experience.
4. Documentation: Updates in ImageText

Important Update

Renaming "Image Search" to "Visual Search" for Improved Clarity

1. Prerequisites: Available for HawkSearch v4.0 clients.
2. Description: We've updated the naming of two key features in the dashboard to better align with industry standards. This change is designed to enhanced user experience by providing clearer and more contemporary terminology.
   1. "Image Search" is now "Visual Search"
   2. "Image Finder" is now "Image Search"
3. Key highlights:
   1. Enhanced User Intuition: The new terminology more accurately reflects the functionality of each feature, reducing confusion and improving your understanding of available tools.
   2. Improved Discoverability: With industry-standard terms, you can more easily find and utilize these powerful features, potentially increasing adoption and effectiveness of the search solution.
4. Documentation: Visual Search