Hermes - January 2025

Get ready for the Hermes release, designed to deliver a more intelligent, streamlined, and intuitive experience! Unified Search takes search relevance to the next level by seamlessly blending Keyword, AI-powered Concept Search, and Image Search for unparalleled results. Explore the New Preview Experience, where an intuitive, modern interface allows you to fine-tune all search types with ease. Stay proactive with Keyword Performance Email Notifications, keeping you informed and in control of your search metrics. Plus, experience enhanced stability and efficiency with the Measurement Conversion 2.0, ensuring seamless handling of measurement data. This release isn’t just about updates – it’s about revolutionizing your search experience with smarter tools that deliver precision, performance, and unparalleled results.

Release Highlights

  1. Unified Search for Comprehensive Search Relevance
  2. New Preview Experience for All Search Types
  3. Proactive Keyword Performance Monitoring
  4. Measurement Conversion 2.0 for Optimized Performance

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know you’re interested!

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If you have any questions or feedback about this release, please contact us at
[email protected]
Until next time,
The HawkSearch Team

Glossary of Terms

HawkSearch template versions:
• HawkSearch v4.0 - Latest HawkSearch template that is based on Elastic search features
• HawkSearch v4.0L - Latest HawkSearch Lucene-based template

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Important

If your HawkSearch license is through one of our Partners, please reach out to them to see
which features are available to you.

If you are hosting HawkSearch on premise, please contact your Client Success Director for details.

If you are unclear on your version of HawkSearch, please contact: [email protected]

New Features

UnifiedSearch for Enhanced Search Precision and Product Discovery

  1. Prerequisites:

    1. Available for HawkSearch v4.0
    2. This feature is enabled by request. Please reach out to our CSD team for more details.
  2. Description: Introducing Unified Search, a powerful new search type that seamlessly integrates standard keyword search with AI-powered Concept Search and Image Search. By combining keyword search with advanced AI-driven contextual understanding, Unified Search delivers more comprehensive and relevant search results. This hybrid approach enhances product discovery and intelligently adapts to varied search queries, ensuring users always find meaningful results.

  3. Key highlights:

    1. Enhanced Search Accuracy: Offers highly relevant, context-driven product suggestions, boosting search satisfaction.
    2. Broader Product Discovery: Displays products that may be overlooked with traditional search methods, driving higher conversions.
    3. Adaptive Query Handling: Intelligently interprets diverse queries to deliver results even for incomplete or ambiguous searches.
  4. Documentation:

    1. Search API
    2. Unified Search

Automated Keyword Performance Email Notifications

  1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients

  2. Description: Streamline your keyword performance monitoring with automated email notifications! This feature leverages the Conversion Tracking Summary report to track keyword performance effortlessly. Users can configure alerts for specific keywords, set trigger conditions, and analyze trends over customizable time windows. With proactive notifications, you can stay ahead of performance changes and take timely action to optimize your search strategy.

  3. Key highlights:

    1. Customizable Alerts: Monitor specific keywords and define tailored conditions to trigger notifications.
    2. Enhanced Decision Making: Gain actionable insights into keyword performance trends and metrics over defined timeframes.
    3. Reduced Manual Effort: Automates performance monitoring, saving time and ensuring a proactive response to changes.
  4. Location: Workbench > Workbench Settings > Email Notification > Add/Edit Email Notification > Keyword Performance Email

  5. Documentation: Keyword Performance Email

New Preview Experience for All Search Types

  1. Prerequisites:
    1. Available for HawkSearch v4.0 clients.
    2. Smart search is enabled by request. Please reach out to our CSD team for more details.
  2. Description: We’re introducing a new Preview feature powered by Rapid UI components to enhance the search configuration experience. This updated Preview supports all search types, providing a modern and intuitive way to review and fine-tune search setups. While the existing Preview remains available for features not yet included, the new version ensures a more streamlined and comprehensive experience.
  3. Key highlights:
    1. Seamless Search Configuration: Easily preview and optimize all search types for improved accuracy and performance.
    2. Flexible Preview Options: Access both the new and existing Preview tools to meet diverse configuration needs.
  4. Location: Preview > Preview Type > Default Search/Smart Search
  5. Documentation: Smart Search Preview

Feature Enhancements

Hawk AI Enhancements

  1. Prerequisites:
    1. Available for HawkSearch v4.0 clients.
    2. Smart search is enabled by request. Please reach out to our CSD team for more details.
  2. Description: We’ve introduced multiple updates to Hawk AI to optimize performance, improve scalability, and provide greater flexibility for embedding API operations. These enhancements streamline indexing processes, reduce resource usage, and allow for customizable configurations, ensuring a more efficient and scalable search experience.
  3. Key highlights:
    1. Optimized Resource Usage: Efficient caching and background processing reduce redundant operations and improve overall performance.
    2. Improved Scalability: Enhancements ensure faster and more reliable handling of large-scale indexing tasks.
    3. Customizable Solutions: Client-specific configurations for embedding models offer flexibility for tailored use cases.
    4. Enhanced Performance: Combined improvements speed up indexing workflows and ensure system responsiveness.

Improved Field Configuration for Boolean Values

  1. Prerequisites: Available for HawkSearch v4.0 clients.
  2. Description: This update improves field configuration by restricting Boolean fields from being set as “Field values indexed ‘as is’ AND are stemmed”. This enhancement ensures that Boolean fields can only be configured with valid field types, preventing inconsistent behavior and improving indexing efficiency. With these changes, field configurations are now validated at the API level to ensure optimal performance and accuracy during field setup.
  3. Key highlights:
    1. Improved Indexing Accuracy: Prevents configurations that could cause inefficient or inconsistent indexing, ensuring reliable search performance.
    2. Streamlined Validation: Adds API-level validation to enforce proper configuration, reducing errors during field creation and updates.
  4. Location: Workbench > Data Configuration > Fields > Add/Edit Field > General > Save As/Field Type
  5. Documentation:
    1. Field Types
    2. Manage Fields

Consistent Partial Keyword Matching in Search and Autocomplete

  1. Prerequisites: Available for HawkSearch v4.0 clients.
  2. Description: We’ve enhanced the behavior of search and autocomplete to deliver consistent performance and a smoother user experience. This update improves handling for long-tail searches, copy-paste scenarios, and introduces character limits to prevent system overload. When queries exceed the system limit, the system now intelligently processes a partial match by retaining the portion of the query within the character limit. This ensures queries remain actionable, enhancing search reliability and accuracy.
  3. Key highlights:
    1. Optimized Performance: Character limits prevent system overload while maintaining fast and efficient query processing.
    2. Improved Long-Tail Search Handling: Allows detailed and extended queries to produce relevant results, improving search success.
  4. Documentation: Partial Keyword Matching in Search and Autocomplete

Configurable Top-Level Hierarchy for Facets

  1. Prerequisites: Available for HawkSearch v4.0
  2. Description: We’re introducing a new capability that allows you to configure the top-level hierarchy for facets directly within the Workbench. Users can now specify which level of a hierarchy should be treated as the parent (top level) for a given facet, offering greater flexibility and control over hierarchical data display. This update eliminates the need for index-specific customizations and ensures consistent and accurate representation of hierarchical data across platforms.
  3. Key highlights:
    1. Improved Data Control: Easily define the top-level hierarchy for facets, reducing reliance on account-specific configurations.
    2. Consistent Data Display: Standardizes the display of hierarchical data across various sources for a seamless user experience.
  4. Location: Workbench > Data Configurations > Facets > Add/Edit Facet > Checkbox & Link List > Parent/Top Level of Hierarchy
  5. Documentation:
    1. Workbench: Configurable Top-Level Hierarchy for Facets
    2. Search API: Facet Hierarchy Level Override

Enhanced Facet Value Configuration for Improved Stability and Control

  1. Prerequisites: Available for HawkSearch v4.0 clients.
  2. Description: We’ve enhanced facet value configuration to deliver improved system stability and performance, especially for larger indexes. This update ensures that facet value returns are optimized by introducing default limits and enhanced validation. Whether working with nested or non-nested facets, this update ensures seamless performance and prevents potential disruptions, enabling a more reliable and efficient search experience.
  3. Key highlights:
    1. Improved Stability: Ensures consistent system performance by optimizing facet value returns for large indexes.
    2. Enhanced Configurability: Provides administrators with the flexibility to control facet value limits through intuitive settings.
  4. Location: Workbench > Data Configuration > Facets > Add/Edit Facet > Checkbox & Link List > Max Number of Filters
  5. Documentation:
    1. Facets
    2. Managing Facets

Configurable Autocomplete Popular Searches Limit

  1. Prerequisites: Available for HawkSearch v4.0 clients.
  2. Description: We’ve introduced a new capability that allows to configure the number of popular searches displayed in autocomplete. Previously fixed at a default limit, this enhancement enables adjustments up to 10,000 keywords, providing greater flexibility to tailor autocomplete results to user needs. By optimizing keyword match handling, this update ensures a more comprehensive and relevant search experience for users.
  3. Key highlights:
    1. Enhanced Flexibility: Adjust the number of popular searches displayed to align with your search and indexing requirements.
    2. Improved Search Relevance: Delivers broader and more accurate keyword matches, improving the autocomplete experience.
  4. Documentation: How can I display more popular searches in autocomplete to improve keyword matching?

Streamlined Measurement Conversion Field Assignment Management for Improved Usability

  1. Prerequisites: Available for HawkSearch v4.0
  2. Description: We’ve redesigned the Field Assignment page to deliver a cleaner, more efficient user experience. Dropdowns have been replaced with plain text columns, making it easier to view and manage field assignments at a glance. Additionally, workflows for adding and editing assignments have been streamlined with dedicated pages, ensuring faster navigation and improved clarity. This update reduces page size, enhances performance, and simplifies overall usability.
  3. Key highlights:
    1. Enhanced Performance: Optimized page size improves system responsiveness and operation efficiency.
    2. Simplified Navigation: A clean, text-based layout replaces dropdown-heavy designs, making it easier to manage field assignments.
  4. Location: Workbench > Measurement Conversion > Field Assignments
  5. Documentation: Field Assignements

Dedicated AI Multipliers Section for Improved Clarity

  1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
  2. Description: We’ve introduced a new "AI Multipliers" section within the Item Information panel in Preview. By separating AI Multipliers from the Boost/Bury rules, this enhancement improves clarity and ensures a more intuitive user experience. You can now easily access detailed AI Multiplier information, including descriptions and direct links to the AI Multiplier Admin for streamlined management.
  3. Key highlights:
    1. Enhanced Clarity: Clearly distinguishes AI Multipliers from Boost/Bury rules, simplifying the interface and reducing confusion.
    2. Improved Navigation: Provides direct links to the AI Multiplier Admin for faster access and efficient settings management.
  4. Location: Preview > Score > Item Information > AI Multipliers
  5. Documentation: Understanding Item Associate Rules

Enhanced AI Multiplier Content for Better Clarity

  1. Prerequisites: Available for HawkSearch v4.0 and HawkSearch v4.0L clients.
  2. Description: We’ve updated the AI Multipliers content in the Workbench to provide clearer explanations and guidance. This enhancement includes detailed descriptions, tooltips, and updated headers, ensuring you can better understand and utilize each AI Multiplier to optimize search relevance. Additionally, the term “Boost for Recommendation Items” has been renamed to “Personalized Multiplier” for improved alignment with rule information in Preview.
  3. Key highlights:
    1. Improved Clarity: Detailed descriptions and tooltips make it easier to understand the purpose and functionality of each AI Multiplier.
    2. Enhanced User Guidance: Provides actionable insights to help users effectively apply AI Multipliers to improve search relevance and product discovery.
  4. Location: Workbench > Hawk AI > AI Multiplier
  5. Documentation: AI Multipliers

e360 Updates

E360 User Interface Redesign

  1. Prerequisites: Available for HawkSearch v4.0
  2. Description: We’re excited to introduce a redesigned E360 User Interface that delivers a cleaner, more structured, and intuitive experience. This update enhances navigation, simplifies workflows, and improves overall usability, making it easier to accomplish tasks efficiently. The redesign also lays a strong foundation for future feature enhancements, ensuring a smoother and more scalable platform experience.
  3. Key highlights:
    1. Improved Usability: A cleaner layout and intuitive interface enhance user satisfaction and streamline task management.
    2. Streamlined Workflows: Optimized navigation reduces complexity, helping users complete tasks more efficiently.
  4. Location: Report > Start Your Report on e360 CTA
  5. Documentation: HawkSearch Report

Important Update

Measurement Conversion 2.0 for Optimized Performance

  1. Prerequisites:
    1. Available for HawkSearch v4.0 clients.
    2. This feature is enabled by request. Please reach out to our CSD team for more details.
  2. Description: Say hello to Measurement Conversion 2.0, the next evolution in managing and processing measurement data. This upgraded version delivers a streamlined experience with faster indexing performance, enhanced system stability, and precise handling of all supported units. Built to optimize efficiency and reliability, Measurement Conversion 2.0 empowers you to handle even the most complex datasets with ease, ensuring smoother operations and superior outcomes.
  3. Key highlights:
    1. Enhanced Performance: Reduces indexing times, enabling faster and more efficient data processing.
    2. Improved Stability: Ensures a more reliable experience, minimizing errors and downtime.