Navigation
Use Analytics to find, open, and revisit reports for your selected site. Start with Advanced Analytics, then browse a category or search for a report by name.
Figure 1. Open Advanced Analytics from the Reports area and confirm the selected site.
- Open Reports. Select Reports on the top navigation.
- Select Advanced Analytics. In the left menu, choose Advanced Analytics to open the Analytics report list.
- Check the site. Confirm the site shown in the top bar before reviewing its reports.
Finding the right report
Select a tab above the report list to narrow what is displayed. Use All to browse across categories, or Favorites to return to reports you have starred.
Figure 2. The six report tabs appear in this order.
| Tab | What you will find |
|---|---|
| 1. All | The complete report list available to you. |
| 2. Favorites | Reports you have saved using the star button beside each report. |
| 3. Overview | Broad performance and activity reports, including Executive Overview, Search Performance, Conversion Tracking, API Usage, and Visitor Targets. |
| 4. Search | Search behavior and results reports, including Top Queries, Daily Searches, Autocomplete, Click Position, Pagination, Sorting, Redirect Tracking, Query with Poor Results, and Spelling Suggestions Trends. |
| 5. Merchandising | Reports for Banners Performance, Campaign Performance, Facets Performance, Landing Pages, and Recommendations. |
| 6. Custom | Organization-specific reports listed under the Custom type, such as Search Impact Report in the example navigation. |
Search and sort the list
Figure 3. Enter a report name in Search Reports.
Enter all or part of a report name, such as Autocomplete, in Search Reports. Clear the search text when you want to browse the list again. Select the Report Name or Type column heading to sort the results.
Read the Type column. Type identifies the report category, such as Search or Merchandising. BASIC and Intelligent Insights determine the report content available within your package.
Opening and saving reports
Figure 4. Select a report name or row (1) to open it. The controls at the right (2) provide quick actions.
Use Favorites and report actions
Figure 5. Enlarged view of the star, email, and PDF controls.
- Star a report. Select the star beside a report to add it to Favorites. Open the Favorites tab to access your saved reports quickly. Select the star again to remove the report from Favorites.
- Schedule email. Select the envelope to open email scheduling for that report. An envelope with a check mark indicates that an email schedule is already set.
- Generate a PDF. Select the PDF icon to generate a PDF of the report.
Use the page controls
Figure 6. Manage Alerts (1) and Reload (2) appear beside Search Reports.
- Manage Alerts. Select the bell to open alert management. A red exclamation badge indicates that one or more alerts have been breached.
- Reload. Select the circular arrow to reload the report list.
Return to the list. After opening a report, select Back to Reports to choose another report. The report header also includes Full screen and Close controls.
Screenshots show the supplied navigation view. The reports and controls available may vary by account and access.
Missing Data
There may be scenarios when the data in the reporting tools appears inaccurate. If this is the case, it could be that the way you are tracking activity on the site is not being captured correctly. In this case, please reach out to your HawkSearch CSD to set up a time to review your event tracking implementation.
Updated 29 days ago